PRIVACY POLICY
Last Updated: May 20, 2026
1. INTRODUCTION
This Privacy Policy (“Privacy Policy”) describes how
MyHerbalist Inc., the owner company of The Remedist brand and website, and any parent,
subsidiary, and affiliate companies (collectively,“MyHerbalist”, “we”, “us”, or
“our”) use Personal Information (defined below) that we collect, receive, and
store about each visitor, user, or customer (each, a “user,” and specifically
you, “you” or “your”) of our owned and operated website, www.theremedistapothecary.com,
and of our other affiliated websites, subdomains, mobile versions, applications
(including mobile applications), and online media under our operation and
control, as well as all backup, mirror, replacement, or substitute websites or
webpages we make available as part of the services we provide (collectively,
the “Service”), the use of which shall be subject at all times to the
Terms of Use.
We are committed to respecting the privacy and privacy
rights of our users and recognize the need for appropriate protection and
management of information that may be used, either alone or in combination with
other information, to personally identify an individual or household (“Personal
Information”) and, as a subset thereof, Personal Information that may be
considered sensitive personal information under Data Privacy Laws (defined
below) (“Sensitive Personal Information”) that is shared with us in
connection with users’ use of the Service. You may choose whether to provide or
disclose Personal Information in connection with your use of the Service. If
you choose not to provide the Personal Information we request, you may still
visit and use parts of the Service but may be unable to access or use certain
features, options, programs, and services thereof. If you do not agree with any
of the terms of this Privacy Policy, please do not use the Service.
The Service may contain links to, or advertisements for,
websites or mobile applications operated by third parties, including, without
limitation, third party social media platforms, and, therefore, not owned or
controlled by MyHerbalist. The links to, and advertisements concerning, such
third-party websites/mobile applications are provided for your convenience
only. We are not responsible for the content, performance, or privacy practices
of these third-party websites/mobile applications or for your interactions with
them, and you visit them at your own risk. Our inclusion of links to, or
advertisements for, such third-party websites/mobile applications does not
imply any endorsement of the material, products, or services provided by such
third-party websites/mobile applications or any association with such
third-party websites/mobile applications or their owners or operators
whatsoever.
2.CHANGES TO THIS PRIVACY POLICY
We reserve the right, at any time and from time to time, for
any reason in our sole discretion, to add to, delete, and/or modify any or all
of this Privacy Policy. We display the effective date of this Privacy Policy at
the top of this page, indicated by the “Last Updated” legend. UNLESS OTHERWISE
INDICATED, ANY CHANGES TO THIS PRIVACY POLICY WILL APPLY IMMEDIATELY UPON
POSTING TO THE SERVICE. If you use the affected Service after the changes
become effective, it means you agree to the changes to this Privacy Policy. You
should review the provisions of this Privacy Policy on a regular and frequent
basis so that you are aware of your rights.
3. CHILDREN’S PRIVACY
The Service is not intended for children under the age of
eighteen (18) and we do not knowingly collect, share, or sell Personal
Information from children under the age of eighteen (18). If you believe we
might be in possession of any information from or about a person under the age
of eighteen (18), please contact us at support@theremedistapothecary.com. Visit
www.OnGuardOnline.gov for tips from the Federal Trade Commission on protecting
children’s privacy online.
4. TRANSFERS OF PERSONAL INFORMATION FROM THE EUROPEAN
UNION (EU) OR EUROPEAN ECONOMIC AREA (EEA), THE UNITED KINGDOM (UK), OR
SWITZERLAND TO THE UNITED STATES OF AMERICA.
This Privacy Policy is intended to cover collection of
information on or via our Website from residents of the United States. If you
are visiting our website from outside the United States, please be aware that
your information may be transferred to, stored, and processed in the United
States where our servers are located and our central database is operated. The
data protection and other laws of the United States and other countries might
not be as comprehensive as those in your country. Please be assured that we
seek to take reasonable steps to ensure that your privacy is protected. By
using or visiting our Website, you understand that your information may be
transferred to our facilities and those third parties with whom we share it as
described in this Privacy Policy.
To communicate with you or provide the Service or our other
products and offerings, the information (including Personal Information) that
we collect from you may be transferred to, stored, used, and processed by
MyHerbalist in the United States of America or by one of our service providers
based inside or outside of the United States of America. Such entities may be
engaged in, among other things, preparing and sending notifications and the
provision of support services.
If you are visiting from the European Union, the broader
European Economic Area, the United Kingdom or other regions with laws governing
information collection and use that may differ from those of the United States
of America, or any one or more of its individual States, please note that you
are transferring your Personal Information to the United States of America. The
laws of some countries may not provide the same levels of protection of
Personal Information as your home country, particularly if you are resident in
the European Union, the broader European Economic Area or the United Kingdom.
We will take reasonable steps to ensure that information
about you is treated securely in accordance with this Privacy Policy, and that
all information you provide to us is stored on our secure servers or those of
our service providers and business partners.
YOU ACKNOWLEDGE THAT THE LAWS OF THE UNITED STATES OF
AMERICA AND ITS INDIVIDUAL STATES TREAT YOUR INFORMATION IN A MANNER THAT MAY
BE SUBSTANTIALLY DIFFERENT FROM, AND LESS PROTECTIVE THAN, THE TREATMENT
REQUIRED UNDER THE LAWS OF OTHER COUNTRIES AND JURISDICTIONS. IF YOU DO NOT
WANT YOUR INFORMATION TRANSFERRED TO THE UNITED STATES OF AMERICA, YOU SHOULD
NOT SHARE YOUR INFORMATION WITH US OR MAKE USE OF THE SERVICE.
TO THE EXTENT ALLOWED BY THE LAW OF THE COUNTRY IN WHICH YOU
ARE LOCATED, YOU EXPRESSLY WAIVE ANY RIGHT YOU MAY HAVE TO REQUIRE US TO TREAT
YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE LAWS OF ANY COUNTRY OR
JURISDICTION OTHER THAN THE UNITED STATES OF AMERICA. HOWEVER, THE FOREGOING
WAIVER MAY NOT BE LEGALLY BINDING IN SOME COUNTRIES, SUCH AS THE MEMBER STATES
OF THE EUROPEAN UNION, THE BROADER EUROPEAN ECONOMIC AREA OR THE UNITED
KINGDOM. TO THE EXTENT IT IS NOT LEGALLY BINDING IN THE COUNTRY IN WHICH YOU
ARE LOCATED, THE FOREGOING WAIVER DOES NOT APPLY TO YOU.
5. NOTICE TO RESIDENTS OF THE EUROPEAN UNION, EUROPEAN
ECONOMIC AREA, AND UNITED KINGDOM
European Economic Area and United Kingdom data protection
law requires a “lawful basis” for collecting and retaining Personal Information
from citizens or residents of the European Economic Area and the United
Kingdom, respectively. Our lawful bases for collecting such information about
you are permitted under Article 6, Section 1 of the EU general data protection
regulation 2016/679 (as amended from time to time, and as adopted by the United
Kingdom, the “GDPR”) and are summarized below.
Consent: In certain cases, you have affirmatively
provided us with your consent to collect your Personal Information for a
specific purpose, such as providing your Personal Information when you contact
us through the Service or enter into a contract with us.
Contract: We may need your Personal Information to
comply with our contractual obligation to you to deliver the Service, such as
fulfilling any future transactional services.
Legal Obligations: Sometimes the law requires us to
collect and use your Personal Information, such as applicable tax laws that may
require us to retain records of payments made through the Service or through
our contract with you.
Legitimate Interests: This is a technical term that
means we have a good and fair reason to use your Personal Information and we do
so in ways which do not harm your interests and rights, such as to pursue our
legitimate interests in a way that might reasonably be expected as part of
running our business and that do not materially impact your rights, freedom, or
interests.
For example, we (i) use identity, device, and location
information to prevent abuse of the Service by users and to keep the Service
secure, and (ii) analyze how users interact with our Service so we can
understand better what elements do or do not work well, what
services/functionalities may be necessary or desirable to provide you with the
best user experience on the Service, and to ensure the safety and security of
the Service, which allows us to improve and develop the quality of the online
experience we offer all our users.
In accordance with the GDPR, as a resident of the European
Union, European Economic Area, or the United Kingdom, you may have the
following rights with respect to your Personal Information:
If the processing of Personal Information is based on your
consent, the right to withdraw consent at any time for the processing of such
Personal Information. This will not affect the lawfulness of any processing
carried out before the consent was withdrawn;
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the right to request access to and rectification
of your Personal Information;
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the right to object to or request restriction of
the processing of your Personal Information;
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the right to request erasure of your Personal
Information; and
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the right to receive, in a structured, commonly
used and machine-readable format, the Personal Information you have provided to
us based on your consent or a contract and that is processed by automated
means, and to have such Personal Information transmitted to another company
where technically feasible (i.e., data portability).
To make a request pursuant to your GDPR rights, you can
contact MyHerbalist’s Privacy Officer either by email at
support@theremedistapothecary.com or by mail at The Remedist Apothecary c/o
MyHerbalist Inc., 103 Foulk Road, Suite 202, Wilmington, Delaware 19803, United
States of America.
If you are not satisfied with our response to any appliable
request made pursuant to your rights under the GDPR, you have the right to
lodge a complaint about the processing of your Personal Information with your
local data protection authority. If you are located in the United Kingdom, this
is the Information Commissioner’s Office (ICO). If you are located in the
European Economic Area, you can contact the Commission Nationale Informatique
& Libertés (CNIL).
6. U.S. CONSUMER PRIVACY RIGHTS
Depending on your U.S. state of residence, you may have
additional privacy rights with respect to your Personal Information. These
rights may be accorded to you pursuant to, respectively, the California
Consumer Privacy Act; the California Privacy Rights Act; the Colorado Privacy
Act; the Connecticut Personal Data Privacy and Online Monitoring Act; the
Oregon Consumer Privacy Act; the Texas Data Privacy and Security Act; the Utah
Consumer Privacy Act; the Virginia Consumer Data Protection Act; the Montana Consumer
Data Privacy Act; the Nevada Consumer Health Data Privacy Law; the Washington
My Health My Data Act; the Delaware Data Protection Act; the Iowa Data
Protection Act; the Nebraska Data Privacy Act; the New Hampshire Privacy Act;
the New Jersey Data Privacy Act; the Tennessee Information Protection Act; the
Minnesota Consumer Data Privacy Act; the Maryland Online Data Privacy Act; the
Indiana Consumer Data Protection Act (effective January 1, 2026); the Kentucky
Consumer Data Protection Act (effective January 1, 2026); and the Rhode Island
Data Transparency and Privacy Protection Act (effective January 1, 2026)
(collectively, as may be amended from time to time, “US Data Privacy Laws,” and
together with the GDPR, “Data Privacy Laws”) you may have certain rights with
respect to your Personal Information. For the purposes of this Section 13,
Personal Information shall have the same meaning as “personal data” as such
term is used under US Data Privacy Laws.
6.1 Requests to Know
You have the right to request that we disclose:
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the categories of Personal Information we have
collected about you;
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the categories of sources from which we have
collected Personal Information about you;
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our use of the Personal Information we have
collected about you;
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the business or commercial purposes for selling
or collecting Personal Information about you;
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the categories of Personal Information sold,
shared, or disclosed about you, as well as the categories – and, if you are a
resident of Oregon or Colorado, the names – of third parties to whom the
Personal Information was sold, by category of Personal Information for each
party to whom Personal Information was sold; and
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the specific pieces of Personal Information
collected about you either (i) since this Website’s launch on May 20, 2026, if
the website has been launched less than 12 months ago or (ii) for the twelve
(12) months prior to the date of your request, if the website was launched more
than 12 months ago.
The delivery of our response to your request to know may
take place electronically or by mail. We are not required to respond to
requests to know more than twice in a twelve (12)-month period.
6.2 Requests to Delete
You have the right to request that we delete any Personal
Information about you that we have collected from you and retained, subject to
certain exceptions. We may deny your deletion request if retaining the Personal
Information is necessary for us or our service provider(s) to:
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complete the transaction for which we collected
the Personal Information, provide a good or service that you requested, take
actions reasonably anticipated within the context of our ongoing business
relationship with you, or otherwise perform our contract with you;
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detect security incidents, protect against
malicious, deceptive, fraudulent, or illegal activity, or prosecute those
responsible for such activities;
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debug products to identify and repair errors
that impair existing intended functionality;
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exercise free speech, ensure the right of
another consumer to exercise their free speech rights, or exercise another
right provided for by Applicable Law;
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engage in public or peer-reviewed scientific,
historical, or statistical research in the public interest that adheres to all
other applicable ethics and privacy laws, when the information’s deletion may
likely render impossible or seriously impair the research’s achievement, if you
previously provided informed consent;
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enable solely internal uses that are reasonably
aligned with consumer expectations based on your relationship with us;
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comply with an obligation under Applicable Law;
and/or
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make other internal and lawful uses of that
information that are compatible with the context in which you provided it.
6.3 Right to Opt Out of the Processing, Sale, or Sharing
of Personal Information and/or Sensitive Personal Information
You have a right to opt out of the sale or sharing of
Personal Information and/or Sensitive Personal Information we have collected
about you to third parties. If you exercise this right, we will not sell or
share Personal Information and/or Sensitive Personal Information about you.
Please note that we will process Sensitive Personal Information about you only
where we have obtained your prior consent to do so.
Further, you have a right to opt out of the processing of
your Personal Information where you have previously provided us with your
consent for purposes not otherwise compatible with Section 8 of this Privacy
Policy (“Purposes for Which We Use Personal Information”). Please note that we
will process Personal Information about you for purposes other than those set
forth in Section 8 only where we have obtained your prior consent to do so.
We will act upon your request as soon as reasonably
practicable, but in no event later than fifteen (15) days from the date of our
receipt of your request. Any Personal Information and/or Sensitive Personal
Information collected in connection with your request will be used only to
facilitate that request. You may submit opt out requests by emailing us at support@theremedistapothecary.com.
6.4 Requests to Correct Inaccurate Personal Information
You have the right to request that we correct inaccurate
Personal Information that we maintain, or which pertains to you. Upon receipt
of a verifiable request from you, we will use commercially reasonable efforts
to correct the inaccurate Personal Information.
6.5 Right to Opt Out of Profiling
You have the right to opt out of “profiling.” This opt out
applies to the automated processing of Personal Information that is used to
render decisions that could have a legal or similarly-significant effect on a
user. Examples of such decisions include those related to credit and access to
fundamental goods or services. MyHerbalist does not engage in profiling as
described above.
6.6 Right to Non-Discrimination
You have the right not to be discriminated against for the
exercise of your US Data Privacy Laws rights described above. Unless permitted
by US Data Privacy Laws, we will not as a result of such exercise:
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deny you services;
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charge you different prices or rates for
services, including through granting discounts or other benefits, or imposing
penalties;
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provide you a different level or quality of
services; or
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to the extent applicable, suggest that you may
receive a different price or rate for goods or services or a different level or
quality of services.
6.7 Authorized Agents
You may designate an authorized agent to make requests on
your behalf. You must provide an authorized agent written permission to submit
a request on your behalf, and we may require that you verify your identity
directly with us. Alternatively, an authorized agent that has been provided
power of attorney may submit a request on your behalf.
6.8 Methods for Submitting Consumer Requests and Our
Response to Requests
To make a request pursuant to your US Data Privacy Laws
rights, you must contact MyHerbalist’s Privacy Officer either by email at support@theremedistapothecary.com
or by mail at The Remedist, MyHerbalist Inc., 103 Foulk Road, Suite 202,
Wilmington, Delaware 19803, United States of America.
MyHerbalist reserves the right to verify all requests made
pursuant to US Data Privacy Laws. Upon receipt of such request, we may ask you
for additional information to verify your identity. Any additional information
you provide will be used only to verify your identity and not for any other
purpose. We will acknowledge receipt of your request within ten (10) days of
receipt. Subject to our ability to verify your identity, we will respond to
your request within forty-five (45) days of receipt. To protect your privacy
and the security of Personal Information about you, we verify your request by
requesting for additional identifying information that will only be used to
verify your identity and for no other purpose.
If you are a resident of Colorado, Connecticut, Delaware,
Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey,
Oregon, Tennessee, Texas, or Virginia, you may appeal our denial of your
request pursuant to your US Data Privacy Law rights. To do so, you must email
us at support@theremedistapothecary.com within forty-five (45) days of your
receipt of our denial therefore. We will respond to an appeal within sixty (60)
days of receipt for residents of Connecticut, Delaware, Iowa, Maryland, Montana,
Nebraska, New Hampshire, Texas, Tennessee, and Virginia, and within forty-five
(45) days of receipt for residents of Colorado, Minnesota, New Jersey, and
Oregon.
If your appeal is denied and you are a Connecticut resident,
you may contact the Connecticut Attorney General to submit a complaint at: https://portal.ct.gov/AG/Common/Complaint-Form-Landing-page
If your appeal is denied and you are a Texas resident, you
may contact the Texas Attorney General to submit a complaint at: https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/flow/TCP_Complaint_Input_Data_Privacy
If your appeal is denied and you are a Maryland resident,
you may contact the Maryland Attorney General to submit a complaint at: https://www.marylandattorneygeneral.gov/Pages/CPD/Complaint.aspx
If your appeal is denied and you are a Montana resident, you
may contact the Montana Attorney General to submit a complaint at: https://dojmt.gov/office-of-consumer-protection/consumer-complaints/
6.9 Categories of Personal Information We Have Sold or
Shared in the Last Twelve (12) Months
We have not sold or shared (as such terms are defined under
US Data Privacy Laws) any categories of Personal Information (i) since this
Website’s launch May 21st 2026, if the website has been launched
less than 12 months ago or (ii) during the last twelve (12) months, if the
website was launched more than 12 months ago.
6.10 Categories of Personal Information We Have Disclosed
for a Business Purpose in the Last Twelve (12) Months
We have disclosed the following categories of Personal
Information for business purposes (i) since this Website’s launch [May 21st,
2026], if the website has been launched less than 12 months ago or (ii) during
the last twelve (12) months, if the website was launched more than 12 months
ago: Identifiers, such as your first and last name, email address, and IP
address.
6.11 Shine the Light Law
California’s “Shine the Light” law allows California
residents to obtain a list of third parties to whom a business has disclosed
Personal Information for their direct marketing purposes. However, if a
business adopts and discloses in its privacy policy a policy of not disclosing
customers’ Personal Information to third parties for their direct marketing
purposes unless the customer first affirmatively agrees to the disclosure, the
business may comply with the law by notifying the customer of his or her right
to prevent disclosure of Personal Information and by providing a cost-free
means to exercise that right.
Personal Information submitted will only be used for
marketing and promotional purposes. Whenever you agree to allow us to collect
Personal Information, we provide you with an option to prevent such information
from being shared for marketing and promotional purposes with third parties.
Furthermore, you may exercise this cost-free option at any time by sending an
email tosupport@theremedistapothecary.com.
Because we include a comprehensive Privacy Policy and
provide you with details on how you may opt out of the use of your Personal
Information by third parties for direct marketing purposes, we are not required
to provide you with the third-party list.
7. INFORMATION COLLECTED AND HOW WE COLLECT IT
We may from time to time receive and/or collect the
following categories of Personal Information:
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identifiers, such as your first and last name,
username, email address, telephone number, geographic location, and Internet
Protocol (IP) address;
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network activity, such as information collected
from cookies and similar tracking technologies (as described below), marketing
and communication preferences; and
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any other information reasonably necessary to
facilitate your dealings with us, some of which may constitute Personal
Information.
Other than as expressly set forth above, we generally do not
request on or through the Service Sensitive Personal Information, such as
financial account information (e.g., credit report information, bank account
numbers) or government-issued identification (e.g., your social security card,
driver’s license, or passport), although we reserve the right to do so when
such information is necessary to provide the services offered through the
Service and to fulfill your requests made through the Service. Pursuant to US
Data Privacy Laws (defined below), you have the right to request that MyHerbalist
limit the use or disclosure of your Sensitive Personal Information. To do so,
please contact us atsupport@theremedistapothecary.com.
The sources from which we obtain Personal Information are
described below.
7.1. Personal Information You Provide to Us Through the
Service
If you register an account, leave a product review, or sign
up to receive email newsletters from MyHerbalist, via the Service, then you may
provide us with, and we may collect, certain information that may constitute
Personal Information and/or Sensitive Personal Information. Additionally, if
you register an account, we may from time-to-time request supplementary
information from you via email, which you may provide in your sole discretion,
some of which may constitute Personal Information and/or Sensitive Personal
Information.
7.2. Information Provided by Third Parties
We may from time to time collect information, including
Personal Information, about you through non-affiliated third parties, including
SSO Platforms and the Payment Processor(s) (each as defined below).
You may access the Service using Single Sign-On (SSO)
through third-party platforms such as Shopify (collectively, “SSO Platforms”).
If you choose to do so, we will receive certain account information from the
SSO Platforms, which may include Personal Information, such as your first and
last name, email address, and avatar (if applicable). This information is
provided in accordance with the SSO Platforms’ privacy policies and your
account settings with them. We use this information solely to create and manage
your account on the Service.
When you purchase our products and/or services, including,
without limitation, our holistic health products and workshop offerings, via
the Service, our third-party payment processor(s), presently, Adyen N.V., Stripe,
LLC (each, a “Payment Processor”), may collect your transaction information,
such as the form of payment and the associated account number and billing
address used to purchase such products and/or services, which may be shared
with us via encrypted and tokenized methods.
To learn more about each Payment Processor’s data privacy
practices, please visit the Payment Processors’ respective privacy policies,
located at:
https://www.adyen.com/legal/adyen-terms-and-conditions
https://stripe.com/en-ro/legal/ssa
7.3 Information Collected Automatically
We may from time to time automatically collect certain
information when you access or use the Service by means of various software
tools described below (depending on your choices). In such circumstances, we
use such information for log-in and systems administration purposes,
information security and abuse prevention, to track user trends, and to analyze
the effectiveness of the Service and to otherwise personalize the Service to
you. Alone or in combination with other information, such automatically collected
information may constitute Personal Information.
We may automatically collect the following information, some
of which may constitute Personal Information, when you access or use the
Service:
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Log Files on the Service. The information
inside the log files may include, amongst other similar types of information,
IP addresses, type of browser, Internet Service Provider (ISP), date/time
stamp, referring/exit pages, clicked pages, and any other information your
browser may send to us.
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Cookies. When you use or visit the
Service, our servers may send a cookie to your computer. Cookies are small
pieces of data that a website asks your browser to store on your computer or
mobile device. A cookie contains an identifier (a string of letters and numbers)
that is sent by a web server to a web browser and is stored by the browser. The
identifier is then sent back to the server each time the browser requests a
page from the server.
Cookies do not typically contain information that
individually identifies you, but Personal Information that we store about you
may be linked to the information stored in and obtained from cookies. We use
cookies to make interactions with the Service easy and meaningful. We may use
cookies that are session-based and persistent. Session cookies exist only
during one session and disappear from your computer when you close your browser
software or turn off your computer. Persistent cookies remain on your computer
after you close your browser or turn off your computer. Please note that, if
you disable your web browser’s ability to accept cookies, you will be able to
navigate the Service but you may not be able to successfully use all the
features of the Service.
If you are based in the United Kingdom or the European
Economic Area, we will seek your consent to set non-essential cookies when you
first visit our Service. If you click Reject All, we will only set Required
Cookies (defined below).
Information regarding how we may use different categories of
cookies and your options for managing cookie settings is set forth below.
Type of
Cookie | Description | Managing
Settings |
Required
Cookies | Required
cookies enable you to navigate the Service and use features, such as
accessing secure areas of the Service and using our Service. If you have
chosen to identify yourself to us, we use cookies containing encrypted
information to allow us to uniquely identify you. Each time you log into the
Service, a cookie containing an encrypted, unique identifier that is tied to
your account is placed on your browser. These cookies allow us to uniquely
identify you when you are logged into the Service and to process your online
transactions and requests. | Because
required cookies are essential to operate the Service, there is no option to
opt out of these cookies. |
Performance
Cookies | These cookies
collect information about how you use the Service, including which pages you
go to most often and whether you receive error messages from certain pages.
These cookies do not collect information that individually identifies you.
All information collected by these cookies is aggregated and anonymous. They
are used only to improve how the Service functions and performs. From
time-to-time, we may engage third parties to track and analyze usage and
volume statistical information from individuals who visit the Service. | To learn how
to opt out of performance cookies using your browser settings, click here. If you are
located in the UK or the EEA, these will only be set if you consent. |
Functionality
Cookies | Functionality
cookies allow the Service to remember information you enter and choices you
make (such as your username, language, or your region), and to provide
enhanced, more personal features. These cookies also enable you to optimize
your use of the Service after logging in. These cookies can also be used to
remember changes you have made to text size, fonts and other parts of web
pages that you can customize. | To learn how
to opt out of functionality cookies using your browser settings, click here. If you are
located in the UK or the EEA, these will only be set if you consent. |
Targeting or
Advertising Cookies | From time to
time, we may track and analyze usage and volume statistical information from
individuals who visit the Service. We sometimes use our own cookies as well
as cookies delivered by third parties to track the performance of
advertisements. For example, we may use cookies remember which browsers have
used or visited the Service. The information provided from third parties does
not include Personal Information, but this information may be re-associated
with Personal Information after we receive it. For example, as you browse the
Service, cookies may be placed on your computer so that we can understand
what you are interested in. Our advertising partners then enable us to
present you with retargeted advertising on other sites based on your previous
interaction with the Service. We also contract with third-party advertising
networks and similar partners that collect IP addresses and other information
from web beacons (see below) through the Service, from emails, and on
third-party websites. Ad networks follow your online activities over time by
collecting website navigational information through automated means,
including through the use of cookies. They use this information to provide
advertisements about products and services tailored to your interests. You
may see these advertisements on other websites. This process also helps us
manage and track the effectiveness of our marketing efforts. Third parties
with whom we partner to provide certain features through the Service or
display advertising based upon your web browsing activity use cookies to
collect and store information. | To learn how
to opt out of targeting or advertising cookies using your browser settings,
click here. If you are
located in the UK or the EEA, these will only be set if you consent. |
7.4 Other Tracking Technologies
When you use or visit the Service, we may collect your IP
address to track and aggregate information. For example, we may use IP
addresses to monitor the regions from which you navigate the Service. We may
also use, either alone or in conjunction with cookies, clear electronic images
called “web beacons” (including pixels and tags) that can recognize certain
types of information on your computer, such as cookies, when you view a
particular site tied to the web beacon. This is used to compile information about
your usage of the Service, your interactions with email communications from us,
the effectiveness of our advertising campaigns, and to operate and improve the
Service, our email communications, and our advertising campaigns. For example,
we may place web beacons in email communications (including, without
limitation, marketing emails) that notify us when you click on a link in the
email that directs you to the Service, or when you use or access the Service.
Additionally, we implement the Meta Pixel on the Service to
collect information about your activity and interactions with the Service. The
Meta Pixel helps us measure the effectiveness of our advertising by tracking
actions such as page views, clicks, and purchases. This data helps us better
understand user behavior, optimize our marketing campaigns, and serve you more
relevant advertisements across Facebook and Instagram. For more information on
how Meta Pixel collects and uses data, please refer to Meta's Privacy Policy:
https://www.facebook.com/policy.php. You can manage your Meta ad preferences by
visiting Facebook Ad Settings.
8. PURPOSES FOR WHICH WE USE PERSONAL INFORMATION
If you submit or we collect Personal Information through the
Service or as otherwise described above, we may use such Personal Information
for the following general purposes:
-
to provide you with the Service and its related
features, and to analyze, administer, improve, and personalize the Service;
-
to communicate with you in connection with the
Service and products or offerings made available through the Service;
-
to send you updates and promotional materials
pertaining to MyHerbalist or the Service;
-
to provide personalized advertising to you, on
the Service and on third-party websites and mobile applications;
-
to identify and authenticate your access to the
parts of the Service that you are authorized to access;
-
for research and development relating to the
Service and the offerings we make available to you through the Service;
-
for electronic direct marketing in compliance
with Applicable Law (defined here);
-
to protect our rights and/or our property and to
ensure the technical functionality and security of the Service;
-
for the performance of our contract with you or
to take steps at your request before entering into a contract;
-
where you have given consent; and
-
to comply with applicable law, including,
without limitation, under U.S. federal, state, local, and foreign laws,
regulations, rules, judicial or governmental orders or requests, legal process,
and treaties (as may be amended from time to time, collectively, “Applicable
Law”).
9. HOW WE DISCLOSE PERSONAL INFORMATION
9.1 Our Third-Party Providers
We may transfer Personal Information you provide to us
through the Service to our third-party service providers and business partners
to perform tasks on our behalf and to assist us in providing the Service,
including, without limitation, our email marketing partner, presently Active
Campaign.
We will comply with Applicable Law regarding Personal
Information transfers and use commercially reasonable efforts to only engage or
interact with third-party service providers and business partners that take
appropriate measures to protect your Personal Information; however, it is the
responsibility of each of those third-party service providers and business
partners to comply with Applicable Law and their respective privacy policies,
and we take no responsibility for their privacy practices or compliance
therewith.
9.2 In the Event of Merger, Sale, or Change of Control
MyHerbalist may assign or transfer its rights and/or
delegate its obligations under this Privacy Policy and transfer any Personal
Information to any third-party company or entity that either acquires or is
acquired by MyHerbalist, or is merged with or into MyHerbalist, as part of a
merger, acquisition, sale, bankruptcy proceeding, or other change of control.
9.3 Other Disclosures
We may disclose Personal Information about you if required
to do so by Applicable Law or if we believe in good faith that such disclosure
is reasonably necessary or helpful to (i) comply with legal process, (ii)
enforce the Terms of Use, including investigations of potential violations
thereof, (iii) detect, prevent, or otherwise address fraud or security issues,
or (iv) protect the rights, property, or personal safety of MyHerbalist, other
Service users, and the public.
10. RETENTION OF PERSONAL INFORMATION
We will keep your Personal Information while you have an
account with us or while we are providing services to you. Thereafter, subject
to any Applicable Law, we may hold Personal Information about you for as long
as is reasonably necessary:
-
to fulfill the purposes described in Section 8
above (“Purposes For Which We Use Personal Information”), including, without
limitation, to comply with Applicable Law; or
-
to respond to any questions, complaints, or
claims made by you or on your behalf.
We will not retain your Personal Information for longer than
reasonably necessary for the purposes set out in this Privacy Policy.
11. EMAIL NOTIFICATIONS AND OPT OUT
We maintain a strict "no-spam" policy. Unless you
requested otherwise in your account settings at the time of your initial
registration or specifically opt out as provided herein, by accepting this
Privacy Policy, you expressly agree that we may use your information to contact
you by email to deliver information that is relevant to your use of the Service
such as administrative notices, newsletters you have registered for, or
marketing and promotional information related to the Service and/or MyHerbalist.
You may choose to stop receiving these email communications from us by
following the instructions included in such communications or by contacting us
atsupport@theremedistapothecary.com . If a third-party vendor provides such
newsletters, you may unsubscribe in accordance with the instructions provided
in such newsletters or by such vendor.
If you are located in the United Kingdom or the European
Economic Area, we will not contact you by email to deliver marketing and
promotional information unless we have obtained your prior consent to do so, or
if otherwise permitted by law (for example, what is known as the ‘soft
opt-in’).
If you are having problems unsubscribing, please forward the
relevant email communication to support@theremedistapothecary.com
and include in the Subject line the word "Unsubscribe". You will then
be removed within ten (10) business days. Please note that we will not process
any unsubscribe requests submitted as direct replies to an email communication
from us.
12. DATA SECURITY
The security of Personal Information is important to us. We
follow generally accepted industry standards to protect the Personal
Information submitted to us, both during transmission and once we receive it.
For example, we have implemented an information security program that contains
administrative, technical, organizational, and physical controls that are
designed to reasonably safeguard Personal Information from unlawful use,
unauthorized access, or disclosure. However, no method of transmission over the
Internet, or method of electronic storage, is 100% secure. Therefore, while we
strive to use commercially acceptable means to protect Personal Information, we
cannot guarantee its absolute security.
13. HOW WE RESPOND TO DO NOT TRACK SIGNALS
As explained above in Section 7.4, the technologies used
through the Service may be used to track Service users’ activity on the
Service. How browsers communicate user preferences related to the Do Not Track
signal is not yet uniform, so a standard technological response has not yet been
developed. For this reason, the Service may not respond to Do Not Track signals
at this time.
14. CONTACT US
If you have any questions about this Privacy Policy, please
contact MyHerbalist by email at support@theremedistapothecary.com or by mail at
The Remedist, MyHerbalist Inc., 103 Foulk Road, Suite 202, Wilmington, Delaware
19803, United States of America.